Construction projects can go off the rails because of poor – or inadequate, misleading or inappropriate – communications. I write for a living, and one of the ways I assist clients is to structure and prepare appropriate project communications whether by email, text, or even formal letters. Whether dealing with mid-project issues, or the aftermath of claims being asserted, the goal of good communications is to present the client’s position effectively with an eye toward positive resolution.
My advice has included providing proper notices to another party, putting contract positions on the table, and responding to positions or claims advanced by another party. This effort covers both what should or must be said, and how best to say it to achieve the client's goals. My work has also included giving in-house talks and seminars to client project personnel on effective project communications.
I welcome the opportunity to help your project team develop effective communications.